ShadowSoftware

Our suite of software solutions has been specifically designed to meet the unique needs of the corrections industry. With Shadowtrack, officers can manage enrollee data, schedule appointments, track compliance, and monitor enrollee progress with ease. Our software is fully customizable to your needs and can be tailored to fit the unique requirements of your agency. With a range of features including automated reminders, customizable reports, and secure messaging, you can be confident that you have the tools you need to help your clients succeed.

Imagen del tablero en la página de inicio.

OFFIcer App

Available On

An iPhone and laptop displaying the officer app.

enrollee App

Available On

An iOS and Android device showing the enrollee app.

ShadowServices

Shadowtrack is a technology company that specializes in the corrections industry offering over 18+ key services. Along with our mobile application Shadowtrack also offers a robust case management solution that documents all enrollee data.

Un moderno contorno verde de nuestro ShadoWatch, también conocido como reloj de pulsera.

ShadowEnroll

  • Touchless Enrollment
  • Fields Auto-Defaulted
  • Select Phone Type
  • Select Language
  • Select Hearing Impaired
  • Enter Phone Number
  • Assign Schedules
  • Once Completed Automatically Sent to Enrollee
  • Caseload Management Integration
Un moderno contorno verde de nuestro ShadoWatch, también conocido como reloj de pulsera.
Un contorno verde de una cámara de vídeo que representa nuestro servicio ShadowView.

ShadowView

  • Officer Initiated
  • Two-Way Virtual Communication
  • Enrollee Location Displayed During Video
  • Perform Home Contacts Virtually
  • Enter Notes During or After a Video Call
  • Protects Officer Time & Resources
  • Ability to Mute Microphone
  • Ability to Turn off and Flip Camera
  • Ability to determine enrollee's signal strength
  • Caseload Management Integration
  • Schedule Virtual Appointments through our Calendar System

ShadowCal

  • Officers Schedule Appointments
  • Enrollee Notified Via Push Notification
  • Appointments are Time & Date Stamped
  • Officer Can View All Enrollee Appointments
  • Enrollee Notification Acknowledgment Documented
  • Keep track of upcoming and past due events and tasks
  • Reminders Automatically Sent 24hrs Before an Appointment
  • Officer has the ability to add the enrollees appointment to their own calendar
Un contorno verde de un calendario. Esto representa nuestro servicio ShadowCal..
Un contorno verde de un marcador de ubicación con una marca de verificación debajo. Esto representa nuestro servicio ShadowLocate.

ShadowLocate

  • Location with Voice Verification
  • Location with Facial Recognition
  • Location with Fingerprint Verification
  • Silent Location Request
  • Create Inclusion and Exclusion Zones
  • Customizable Radius Size
  • Associate schedules with Zones
  • This service is paired with all of the other Shadowtrack services
  • All locations recorded within enrollees profile

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ShadowChat

  • Live chat session with the enrollee via the Shadowtrack® EnrolleeApp and OfficerApp
  • Officer initiated only
  • Enrollees location is obtained during chat session
  • Once ended, the enrollee cannot reenable the chat session
  • Officer can enter notes at the end of the chat session
  • Note type abbreviations are available and customized to the entity’s preference
  • La sesión de chat y su duración se registran en la aplicación web Shadowtrack® para que toda la comunicación con el inscrito quede documentada
Un contorno verde de un icono de chat/mensaje que representa nuestro servicio ShadowChat.
Un contorno verde de una imagen, que representa nuestro servicio ShadowVmail.

ShadowVmail

  • Both officers and enrollees can leave voicemails
  • All messages are date and time stamped
  • View enrollee location from where message was sent
  • Officers have the ability to schedule their response
  • Notified via push notification
  • Messages are automatically transcribed 
  • Officer can enter freehanded notes
  • Messages not listened to will appear red
  • All enrollee voicemails are documented within our case management system

ShadowTest

  • Inbound or Outbound drug test notifications
  • Random or scheduled drug testing notifications
  • Customized according to the entity’s needs
  • Notified via SMS, phone call, email or push notifications
  • Each notification is documented within the enrollees profile
  • Enrollee required to confirm they have received the notification to report for testing
  • Enrollee confirmation documented
  • Automatically notifies enrollees of cancellations
  • Integrated with our payment collection service
  • Integration with testing facilities, and final test results
  • Utilized via landline or mobile phone

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El contorno verde de un portapapeles con una hoja de marihuana. Esto representa nuestro servicio ShadowTest.
Un contorno verde de una caja que muestra un tono vocal dentro de ella, representando nuestro servicio ShadowVoice.

ShadowVoice

  • Verify Enrollee Identity
  • Obtain a Location During Verification
  • If Voice Fails Facial is Initiated
  • Officer Notified if Voice Fails
  • Paired with Curfew & Interview Schedules
  • Enrollee Repeats Three Phrases
  • Enrollees can perform Verifications at any time
  • Anti-Spoofing Technology Built-in
  • Caseload Management Integration

ShadowNotice

  • Individual or mass notifications
  • Officers can schedule future notifications to be sent
  • All notifications are date/time stamped and recorded within the enrollees profile
  • Notifications sent via SMS, Phone Call, Email, Voicemail or Push Notification
  • Programar notificaciones puntuales o recurrentes para próximas citas, fechas de juicio o recordatorios relacionados con la libertad condicional
  • Puede utilizarse a través de un teléfono fijo o móvil según el formato del mensaje
Un contorno verde de un sobre con una hoja de papel que sale de la parte superior con un signo de exclamación. Esto representa nuestro servicio ShadowNotice.
Un contorno verde de un papel con escritura y un lápiz al lado del papel. Esto representa nuestro servicio ShadowNotes.

ShadowNotes

  • Paired with all Shadowtrack® services
  • All notes logged within our Case Management System
  • All notes date and time stamped
  • When changing the compliance status of an event a note is required

ShadowFace

  • Our Facial Recognition service
  • Can be used as a primary or secondary form of verification
  • Can be used for hearing impaired enrollees
  • If voice fails facial recognition is automatically initiated
  • Paired with ShadowLocate, so the identity and location of the enrollee are verified simultaneously
  • Posibilidad de capturar una nueva foto de inscripción a discreción del usuario en caso de que el inscrito cambie su aspecto físico
Un contorno verde del rostro de una persona que está siendo escaneado, representando nuestro servicio ShadowFace.
Un contorno verde de un ordenador de sobremesa con dos personas en la pantalla hablando entre sí. Esto representa nuestro servicio ShadowInteractive.

ShadowInteractive

  • Facial or voice verification is required before completing an interview
  • Las preguntas de la entrevista son personalizables y se crean según las preferencias de la entidad
  • La pregunta principal va seguida de una pregunta secundaria que permite al inscrito proporcionar información pertinente a su agente
  • Se puede programar con la frecuencia deseada por el usuario
  • Puede emparejarse con el servicio ShadowLocate para verificar la ubicación del inscrito al finalizar su sesión de entrevistas
  • Responses to questions can be typed or spoken using the microphone on the enrollee’s phone
  • Posibilidad de escuchar el audio o ver el texto transcrito de cada respuesta de excepción
  • Informe de excepciones disponible para todas las respuestas de excepción de varios inscritos a la vez
  • Notificación al usuario asignado cuando no se completa una sesión de entrevista programada
  • Disponible en cualquier idioma
  • Compatible con teléfono fijo, móvil o smartphone

ShadowPay

  • Enrollees make online payments via our payment portal
  • Payment reminders and notifications automatically sent
  • Process debits and credits
  • View a detailed register with line by line records of all transactions via the enrollees profile
  • Se pueden crear múltiples tipos de registro para que los inscritos puedan pagar diversas deudas que pueden estar o no relacionadas
  • Ability to make partial or total balance payments
  • Financial reports available to manage funds collected and balances owed
El contorno de un signo de dólar verde. Esto representa nuestro servicio ShadowPay.
Una lupa con un vaso de alcohol en el centro. Esto representa nuestro servicio ShadowBriety.

ShadowBriety

  • Works in conjunction with IOS and Android devices
  • Facial recognition completed during sobriety test
  • If BAC score is above "0" a second test is required
  • Puede emparejarse con el servicio ShadowLocate, para que se verifique la ubicación del inscrito durante la prueba de sobriedad
  • Anti-spoofing technology built in
  • User automatically notified if BAC score is above "0"
  • La puntuación de alcoholemia se registra en el perfil del inscrito en la aplicación Shadowtrack

ShadowCall

  • Officer initiated only
  • Enrollee never obtains officers number
  • Call placed directly to enrollee's phone
  • Initiated within the officer app
  • All calls are logged within the enrollees profile in the Shadowtrack® application
Una silueta de un teléfono sonando. Esto representa nuestro servicio ShadowPhone.
Un contorno verde de un pasaporte con un avión en la parte delantera. Esto representa nuestro servicio ShadowPass.

ShadowPass

  • Allows the enrollee to request a travel pass
  • Officer can approve or deny travel passes
  • Requires the enrollee to check-in via the EnrolleeApp when they arrive and return from their destination
  • Location obtained and verified during check-in
  • Puede utilizarse a través de un teléfono fijo o móvil

Llevamos más de 20 años ofreciendo soluciones específicas para el sector penitenciario.

Derechos de autor - 2022
Shadowtrack Technologies, Inc. – Shadowtrack® and ShadoWatch® are registered trademarks of Shadowtrack Technologies, Inc. Shadowtrack Technologies has received the following patents: US Patent No. 10,706,288  which covers methods for monitoring persons which Shadowtrack Technologies provides  under the ShadowTrack® and ShadoWatch® trademarks;  US Patent No. 11,062,584 which covers a method for monitoring persons and a system to help prevent kidnapping, each of which Shadowtrack Technologies provides including the ShadoWatch® device; and US Patent No. 11,688,260 which covers a method of monitoring an individual using multi-factor location verification, a system for monitoring whether an individual is within a set location, and a system for helping to prevent kidnapping, wherein each patented method and system which Shadowtrack Technologies provides  may incorporate use of the ShadoWatch® device. For our Terms, Conditions, Privacy, and Security Policy click HERE.
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